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App

Handover & Continuity

Nothing dropped while someone is away.

Before a holiday, a shift change or a move to a new role, hand your work over properly: what needs cover, who owns each action, who to call, and confirmation that it was picked up.

Handovers in the Management Console, with their recipients, actions and status.

What it does

Holiday, shift and role handovers

Each with a recipient, dates, your availability, an escalation contact and what you will pick back up when you return.

Actions with owners

Split the work into actions, each with its own owner, due date and priority. Every owner gets a task.

Confirmed, not assumed

The recipient acknowledges the handover, and the time is recorded.

Written by the person leaving

Employees write their own handovers in the Employee Portal and see only the ones they are part of.

Reminders on due actions

Owners are reminded about actions with due dates as they come due.

Export

Export handovers to CSV, one line per action.

How it works

  1. Write it up

    What needs cover, the actions, their owners and their dates.

  2. Hand it over

    The recipient gets a task to review it, and each action owner gets theirs.

  3. Confirm and close

    The recipient acknowledges, and actions move from open to done.

For administrators and employees

In the Management Console

Managers and administrators see every handover in their scope, with search, filters and totals.

In the Employee Portal

Employees create handovers, follow their actions and acknowledge the handovers given to them.

Questions

Is Handover & Continuity included in my plan?

Every plan includes some apps: Team 3, Growth 5 and Scale 8. A plan includes your most expensive selected apps, and each app past that is billed at its own price. Past your plan's allowance, Handover & Continuity is $19 a month, and annual billing charges 10 months for the year.

Can employees create handovers themselves?

Yes, from the Employee Portal. Each person sees only the handovers they are part of.

How do we know a handover was picked up?

The recipient acknowledges it, and the time is recorded on the handover.

Try Handover & Continuity in a workspace of your own.

5 Console users, 500 Portal users, 25 GB of storage and any 3 apps, free for 30 days. No card, no call.